Global Leader in ServiceNow Ecosystem

Job Description

We are seeking a seasoned professional to lead our ServiceNow strategy and drive business growth through strategic partnerships and innovation. Key Responsibilities:

• Develop and evolve our ServiceNow portfolio across IT services, HRSD, CSM, IRM, SPM, AI, and industry-specific solutions.
• Create differentiated offerings, IPs, accelerators, and frameworks to enhance go-to-market strategies.
• Align portfolio development with ServiceNow's roadmap, client needs, and market trends.
• Establish global ServiceNow Centers of Excellence (CoEs) and innovation hubs.
• Incubate next-generation solutions using AI/ML, automation, cloud-native approaches, and industry-focused workflows.
• Drive R&D initiatives to expand our footprint in hyper-automation, digital workflows, and low-code platforms.
• Partner with sales and account teams to shape pursuits with ServiceNow expertise and innovation.
• Provide solution leadership and thought leadership during key client engagements and deal cycles. Partner & Alliance Management
• Strengthen strategic partnerships with ServiceNow and complementary ecosystem partners.
• Define and execute joint go-to-market initiatives with ServiceNow and hyperscalers.
• Influence ServiceNow's roadmap and joint innovation agenda through strong alliance management.
• Oversee the retention of Elite status with ServiceNow driving our ambition of attaining Global Elite partner status. Thought Leadership & Ecosystem Engagement
• Represent us at ServiceNow global forums, events, and industry summits.
• Publish thought leadership—whitepapers, blogs, and PoVs—on ServiceNow-driven digital transformation.
• Build brand presence and recognition as a leading ServiceNow partner in the ecosystem. Skills & Competency Development
• Define and implement a global ServiceNow competency and certification framework.
• Drive talent upskilling, certification programs, and knowledge-sharing initiatives across geographies.
• Mentor practice leaders and cultivate a pipeline of next-generation ServiceNow talent.