ServiceNow Technical Lead

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place to Work Institute. We are committed to transforming the healthcare industry with our innovative revenue cycle management services.

Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, and each other.

A ServiceNow Development Technical Lead provides technical expertise, architecture, and development for the ServiceNow platform, guiding teams to design, build, and implement scalable solutions, enforce best practices, and ensure high-quality delivery of applications for ITSM, ITOM, and other modules.

• Solution design, pro-code development using JavaScript and APIs, integration with other systems, stakeholder collaboration, leading and mentoring development teams.
• Management and maintenance of the ServiceNow Platform.

Key responsibilities include solution design, pro-code development, integration, stakeholder collaboration, leading and mentoring development teams, management and maintenance of the ServiceNow Platform.

The successful candidate will oversee the management and maintenance of the ServiceNow Platform and must be able to act with a sense of urgency and adapt to changing priorities.

Technical Expertise: Deep understanding of the ServiceNow platform, including ITSM, ITOM, HAM&SAM CSM and SPM modules, along with pro-code development skills (JavaScript, AngularJS, Python).