Product Manager / ServiceNow Solutions Architect
Compunnel Inc.
Chicago, ILPosted 18 hours ago
Job Title:
Product Manager / ServiceNow Solutions Architect
Role Overview:
Client is launching a new Employee Experience Portal to centralize HR services and simplify employee access. We are seeking a Senior Product Manager / ServiceNow Solutions Architect to lead the rollout, focusing on ServiceNow HR Service Delivery (HRSD), Workday integrations, and stakeholder engagement.
Top Required Skills:
- ServiceNow HRSD: Strong technical and functional expertise in HR Service Delivery
- Workday Integrations: Experience integrating Workday with ServiceNow and other systems
- Stakeholder Management: Excellent communication skills to engage HR, IT, and business partners
Nice-to-Have Skills / Certifications:
- AI / ServiceNow Virtual Agent experience
- Employee portal design & development background
- Conflict management and cross-functional decision-making experience
Project Scope:
- Phase 1: ServiceNow to Workday migration
- Phase 2: Full rollout of the Employee Experience Portal for all UA employees
- Focus on knowledge articles, self-service, and centralized HR support
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