ServiceNow Enterprise Architect Opportunity

Job Description

Regions seeks a highly skilled ServiceNow Solutions Architect to join its team. This role will oversee multiple dimensions of assigned applications and/or capabilities, including stability, life cycle management, version control, design and development, mapping of business requirements to capability-oriented technical requirements, and ensuring technology solutions to business needs are developed in accordance with the architectural roadmap, guidelines, and standards.

The ideal candidate will have experience with N-tier architectures and complex design architectures, as well as Agile methods and technical, application, and information architecture delivery techniques and methodologies. They will also have advanced knowledge of security design techniques, advanced understanding of and ability to use design patterns to steer business requirements into technical strategies, and awareness and ability to document designs using internal and external notational standards (Business Process Model and Notation {BPMN}, Unified Modeling Language {UML}).

The successful candidate will be hands-on with one or more popular programming languages like Java, Go, C#, Rust, Python, etc., and have knowledge of cloud infrastructure, platforms, and cloud-native serverless architectures (AWS, Azure a plus). They will also have knowledge of containers and container orchestration (Kubernetes, OpenShift a plus), instrumentation, telemetry, and observability frameworks and platforms (OpenTelemetry, DynaTrace, Splunk a plus), and Customer Relationship Management (CRM) systems like Salesforce.

This position requires 5 years of ServiceNow Development experience, including ServiceNow architecture, development, and integration expertise, as well as experience with complex ServiceNow Integrations (both store plugins and custom connectors). The successful candidate will also have strong knowledge of CMDB components, including Cloud, Containers, Server Infrastructure, Network Infrastructure, CSDM 5.0, CMDB Tables, CMDB Best Practices, Service Mapping and ITOM Discovery Design. Certification as a Technical Architect (CTA) from ServiceNow is highly preferred.

Work location options include Birmingham, AL, Nashville, TN, Atlanta, GA, Charlotte, NC, Dallas, TX, Houston, TX, Denver, CO, Orlando, FL, Tampa, FL, or Salt Lake City, UT. Regular work hours are required, including full days in the office three or more days a week.