Data Architect Position

Job Description

We are seeking a highly skilled Data Architect to join our team. As a Data Architect, you will play a crucial role in designing and implementing data architecture solutions that support the strategic outcomes of our Service Management function.

Key Responsibilities:

• Design scalable, secure, and high-performing data models that are aligned to ServiceNow platform and industry data requirements.
• Collaborate with platform architecture, business and partner teams to understand business requirements and translate them into data architecture solutions.
• Develop data strategies for integrating ServiceNow with other enterprise systems and databases for the purposes of sourcing data and consuming data from ServiceNow.
• Design data governance policies, including data quality, data security, and compliance standards.
• Design and implement reporting strategy for meeting operational, business and regulatory requirements using ServiceNow, data warehouses and reporting platforms.

Data Modeling:

• Design logical and physical data models for ServiceNow applications and modules, ensuring alignment with industry leading practices.
• Optimize data structures for efficient storage, retrieval, and reporting.
• Publish and maintain data model documentation and library for consumption by integration partners and various service management processes.

Required Skills and Qualifications:

• 5-8 years of experience in data architecture, with at least 3-5 years of hands-on experience specifically with ServiceNow.
• Must have active TOGAF (The Open Group Architecture Framework) certification.
• Strong experience in data modeling, database design, and management of data systems.
• Proficient in ServiceNow data schema and architecture, including tables, fields, and relationships.
• Expertise in ServiceNow IntegrationHub, REST, SOAP APIs, and other integration tools.
• Solid knowledge of relational databases (e.g., MySQL, MS SQL) and NoSQL databases.
• Experience with enterprise data warehouse, reporting and visualization solutions (e.g. Snowflake, Teradata, Tableau).
• Familiarity with ServiceNow modules like ITSM, ITOM, and HR Service Delivery.
• Strong understanding of data governance, data privacy, and security protocols.
• Strong knowledge of data quality, correctness and completeness related metrics and controls.
• Knowledge of industry best practices for data management and integration.
• Excellent problem-solving and analytical abilities to troubleshoot data issues and implement effective solutions.
• Strong verbal and written communication skills, with the ability to work effectively with both technical and non-technical stakeholders.

Benefits:

Our organization is committed to providing a safe and inclusive work environment, where every employee feels valued and respected. We offer competitive salaries, comprehensive benefits packages, and opportunities for professional growth and development.

Others:

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about data architecture and have a strong desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.