Servicenow Practice Head (Global)

Job Title: ServiceNow Practice Head (Global)

Location: India, Remote

Job Type: Full-Time

Experience: 10+ years

About Timus Consulting services:

Timus Consulting is a leading EnterpriseTech and Business Consulting firm, providing an extensive array of services including Governance, Risk Management, and Compliance (GRC) solutions, Software Development, Enterprise Resource Planning (ERP) solutions, Cloud Consulting, Artificial Intelligence (AI) solutions, and Managed Services.

For more details visit:

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Timus as one of the most rewarding places to work.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Job Summary:

Timus Consulting is seeking a visionary leader to build and lead our Global ServiceNow Practice from the ground up. You will define the strategy, establish our partnership with ServiceNow, build the team, create delivery frameworks, and drive go-to-market success.

This role is about starting, shaping, and scaling — from securing the first clients and projects to positioning Timus as a trusted ServiceNow partner worldwide. If you’re an entrepreneurial leader who thrives on building practices, driving growth, and delivering impact, we want to hear from you.

Key Responsibilities:

Portfolio & Offering Development

• Define and evolve the ServiceNow portfolio across ITxx, HRSD, CSM, IRM, SPM, AI and industry-specific solutions.
• Develop differentiated offerings, IPs, accelerators, and frameworks to enhance go-to-market strategies.
• Align portfolio development with ServiceNow’s roadmap, client needs, and market trends.

Innovation & R&D

• Establish global ServiceNow Centers of Excellence (CoEs) and innovation hubs.
• Incubate next-generation solutions using AI/ML, automation, cloud-native approaches, and industry-focused workflows.

Sales Enablement

• Partner with sales and