ServiceNow Management Trainer

Job Opportunity: Technology Trainer – ServiceNow (Interview + Technology)

Position: Technology Trainer – ServiceNow

Experience Required: 10+ Years in ServiceNow Platform Development & Administration

Mode: Remote / Part-time

Focus: Interview Preparation | Technology Training | Career Enablement (Beginner → Lead Level)

Responsibilities

Conduct end-to-end training programs (Beginner → Lead level)

Cover ServiceNow modules: ITSM, ITOM, HRSD, CSM, CMDB, Workflows, IntegrationHub

Evaluate & rewrite resumes to align with ServiceNow industry standards

Review, rewrite, and structure project stories to highlight ServiceNow implementations

Prepare real-world case studies & scenario-based interview Qs

Design situation-based problem-solving, workflow, and integration questions

Provide interview readiness docs: Q&A banks, cheat sheets, reference materials

Conduct mock interviews (Technical + HR style) with feedback

Mentor candidates on ServiceNow certifications (CSA, CIS, CAD, ITSM, etc.)

Build training material: presentations, hands-on labs, assignments, assessments

Ensure candidates articulate answers & project stories confidently

Continuously update training with latest ServiceNow releases, tools, and best practices

Requirements

Proven hands-on experience in ServiceNow platform development, configuration & administration

Strong expertise in Workflows, Service Catalog, CMDB, Scripting (JavaScript), and Integrations

Knowledge of ServiceNow implementation lifecycle, customization, and automation

Prior interviewing, mentoring & training experience

Ability to rewrite resumes & project stories to match employer expectations

Excellent communication, facilitation & presentation skills

Relevant certifications preferred (ServiceNow CSA, CIS, CAD, ITSM Specialist)