ServiceNow IT Solutions Consultant

We are seeking a highly skilled and driven ServiceNow IT Solutions Consultant to join our team.

This role is ideal for someone passionate about delivering exceptional solutions using the ServiceNow platform, with a focus on ITOM, ITSM, APM, and CMDB implementations.

You will work closely with cross-functional teams to design, configure, and deploy ServiceNow modules, ensuring seamless integration and maximum value.

Key Responsibilities:

• Implement and configure ServiceNow modules, including ITOM, ITSM, APM, CMDB, HAM, and SAM.
• Design and deploy end-to-end solutions using ServiceNow best practices.
• Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions.
• Manage and maintain the CMDB, ensuring accurate data modeling and integrations.
• Provide technical guidance and mentorship to junior team members.
• Develop documentation, including technical specs, workflows, and test cases.
• Stay current on ServiceNow updates, features, and certifications.

Required Qualifications:

• At least 2-5 years of hands-on experience implementing and configuring ServiceNow.
• ServiceNow Certified System Administrator (CSA) certification is required.
• Strong knowledge and experience with various ServiceNow modules, including ITOM, ITSM, CMDB, APM, HAM, and SAM.
• Experience in integrating ServiceNow with third-party systems and tools.
• Excellent problem-solving skills and a detail-oriented mindset.
• Effective communication and stakeholder engagement skills.

Preferred Qualifications:

• Additional ServiceNow certifications, such as SAM, APM, HAM, ITOM, and CMDB.
• Experience working with Agile/Scrum methodologies.
• Familiarity with scripting in ServiceNow, including JavaScript and Flow Designer.

Benefits:

• A competitive hourly rate.
• The opportunity to work with a talented team and contribute to the development of innovative solutions.
• A dynamic and supportive work environment.