ServiceNow Technical Solutions Specialist

Job Title: ServiceNow Technical Solutions Specialist

We are seeking a skilled and experienced ServiceNow technical solutions specialist to join our team. As a technical solutions specialist, you will be responsible for implementing and configuring ServiceNow modules to meet the needs of our clients.

Key Responsibilities:

• Implement and configure ServiceNow modules including ITOM, ITSM, APM, CMDB, HAM, and SAM.
• Design and deploy end-to-end solutions using ServiceNow best practices.
• Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions.
• Manage and maintain CMDB, ensuring accurate data modeling and integrations.
• Provide technical guidance and mentorship to junior team members.
• Develop documentation including technical specs, workflows, and test cases.

Qualifications:

• At least 2-5 years of hands-on experience implementing and configuring ServiceNow.
• ServiceNow Certified System Administrator (CSA) certification is required.
• Strong knowledge and experience with various ServiceNow modules including ITOM, ITSM, CMDB, APM, HAM, and SAM.
• Experience in integrating ServiceNow with third-party systems and tools.
• Excellent problem-solving skills and a detail-oriented mindset.
• Effective communication and stakeholder engagement skills.

Preferred Qualifications:

• Additional ServiceNow certifications such as SAM, APM, HAM, ITOM, and CMDB.
• Experience working with Agile/Scrum methodologies.
• Familiarity with scripting in ServiceNow (JavaScript, Flow Designer).

About This Role:

This role is ideal for someone who is passionate about delivering exceptional solutions using the ServiceNow platform. You will work closely with cross-functional teams to design, configure, and deploy ServiceNow modules, ensuring seamless integration and maximum value.

Why Join Our Team:

Our team is dedicated to delivering high-quality solutions that meet the needs of our clients. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

How to Apply:

If you are a motivated and experienced ServiceNow technical solutions specialist, please submit your application today. We look forward to hearing from you!