Expert CMDB Consultant Needed for Large-Scale Implementation

We are seeking a seasoned IT consultant with expertise in large-scale Configuration Management Database (CMDB) implementations to support a major data improvement initiative at a leading Property & Casualty Insurance company.

The organization manages over 35 million Configuration Items (CIs) and is embarking on a strategic effort to enhance CMDB accuracy, streamline data quality, and optimize discovery processes. Job Description

Key Responsibilities:

• Lead and advise on CMDB strategy, architecture, and governance for a large-scale implementation.
• Assess current CMDB structure and data integrity; identify gaps and recommend remediation plans.
• Collaborate with infrastructure, application, and service management teams to align CMDB with business and IT needs.
• Design and implement data cleanup processes, including deduplication, normalization, and enrichment.
• Develop and enforce CMDB policies, standards, and best practices.
• Support integration with ITSM tools (e.g., ServiceNow) and discovery tools.
• Provide guidance on CI classification, relationships, and lifecycle management.
• Create dashboards and reports to monitor CMDB health and progress.
• Mentor internal teams and provide training/documentation as needed. Requirements

Required Qualifications:

• 10 years of experience in IT Configuration Management and CMDB consulting.
• Proven success in navigating large-scale CMDB implementations (preferably with 10M CIs).
• Strong understanding of ITIL framework and CMDB governance.
• Hands-on experience with ServiceNow CMDB
• Expertise in data modeling, CI taxonomy, and reconciliation processes.
• Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium).
• Excellent communication and stakeholder management skills.
• Ability to work independently and drive initiatives in a complex enterprise environment. Benefits

Benefits Package:

• Medical, dental, and vision benefits.
• 401(k) with company matching.
• Life insurance.
• Sick time if required by law in the worked-in state/locality.