Senior Mobile Solution Architect

Job Overview:

We are seeking a talented ServiceNow Developer to join a global digital transformation initiative. In this role, you will be the key architect behind optimizing and developing our ServiceNow Mobile platform.

About the Role:

• Design & Configuration: Design, configure, and enhance mobile views for key processes including incident capture, inspections, and approval workflows.
• Mobile-First Workflow: Re-engineer and optimize existing business workflows for a mobile-first user experience, ensuring efficiency and usability on the go.
• Offline Functionality: Develop and enable robust offline capabilities to ensure application functionality in areas with limited or no connectivity.
• User-Centric Testing: Conduct thorough User Acceptance Testing (UAT) with real user groups, gathering feedback to iteratively improve the mobile UX/UI.
• Collaboration: Work closely with functional analysts, process owners, and the core ServiceNow team to deliver a cohesive and powerful mobile solution.

Requirements:

• 3–5 years of hands-on experience specifically with ServiceNow Mobile App Builder, Now Mobile, and Mobile Agent.
• Proven track record in mobile UX/UI design principles and a strong portfolio demonstrating user-friendly mobile interfaces on the ServiceNow platform.
• Solid understanding of ServiceNow core platform capabilities and how they translate to the mobile experience.
• Nice-to-Have: Knowledge of iOS/Android Mobile Device Management (MDM) deployment processes.

Benefits:

• A 100% remote work opportunity from anywhere in India.
• A 12-month contract with a high probability of renewal for a long-term engagement.
• The chance to work on a significant digital transformation project with global reach.
• A collaborative and professional work environment.