ServiceNow Functional Analyst
Highbrow Technology Inc
Lucknow, Uttar Pradesh, IndiaPosted 1 day ago
Job Description for ServiceNow Functional Analyst
We are seeking a skilled ServiceNow Functional Analyst to join our team at Highbrow Technology Inc.
The ideal candidate will have 4-6 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD modules.
- Strong knowledge of workflows, cases, incidents, requests, SLAs, and knowledge management in ServiceNow.
- Proficiency in JSON authoring and working with structured data.
- Solid understanding of SQL for data analysis and task validation.
The selected candidate will design realistic enterprise scenarios that map to ServiceNow processes, contribute to the creation of structured training data, and possess strong prompt engineering skills.
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