ServiceNow Developer

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Job Description: ServiceNow Developer

Location: Canton, MA, 02021 - Onsite

Experience - 10+ years

Relocation will work

Duration: 6 to 8 months

Key Responsibilities

Strategic Leadership: Own the ServiceNow platform strategy across enterprise programs, ensuring alignment with client goals and regulatory requirements.

Architecture Oversight: Lead solution design and enhancement activities, maintaining technical integrity and governance across all ServiceNow initiatives.

Transformation Advisor: Act as SME and thought leader for ServiceNow transformations, guiding clients through digital maturity and platform optimization.

Operational Excellence: Drive cost transparency and value tracking for ServiceNow enhancements and integrations.

Platform Stewardship: Stay current on ServiceNow products and integrated technologies, ensuring scalable and secure implementations.

Client Collaboration: Partner with stakeholders to identify process improvements and develop strategic solutions that deliver measurable outcomes.

Technical & Functional Skills

Deep expertise in ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.)

Strong analytical and problem-solving capabilities

Experience with integrations (Active Directory, Workday, Jira)

Familiarity with healthcare payer systems and compliance frameworks (e.g., ITAR, NERC CIP)

Managerial & Collaboration Skills

Proven ability to lead onsite-offshore teams

Excellent communication and stakeholder engagement

Team player with cross-functional leadership experience