[Remote] ServiceNow Solution Architect( and GC- EAD)

Note: The job is a remote job and is open to candidates in USA. Dice is a leading career destination for tech experts, and they are seeking a ServiceNow Solution Architect to join the EdgeAll implementation project team. The role involves designing applications, mapping client business requirements, and collaborating with project team members to deliver comprehensive solutions for customers.

Responsibilities

• Participate in process flow analysis and process redesign along with the Project Manager
• Ability to work in ServiceNow proposals by creating High Level and Low-Level Design Document
• Share best practices and be consultative throughout the technical design of the project
• Produce a detailed functional design document to match customer requirements
• Ability to produce a technical specification for custom development and systems integration requirements
• Participate in internal projects as required
• Maintain current ServiceNow knowledge through self-study and utilization of available training

Skills

• Ability to work in ServiceNow proposals by creating High Level and Low-Level Design Document
• Share best practices and be consultative throughout the technical design of the project
• Produce a detailed functional design document to match customer requirements
• Ability to produce a technical specification for custom development and systems integration requirements
• Participate in internal projects as required
• Maintain current ServiceNow knowledge through self-study and utilization of available training
• 5-7 years of relevant experience in professional services or customer support operations
• 3-6 years of ITSM systems integration and/or implementation experience
• Proven Solutions consulting experience
• Ideal candidate must be self-motivated with a proven track record in ITSM and ITOM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
• Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast-moving environment
• Hands-on with ServiceNow and ability to train rest of the team for various technical roles (SystemAdmin, Developer, Implementation Specialist) required for ServiceNow implementation
• Advanced experience in ITSM, ITOM, CMDB, Orchestration, SPM, HRSD, CSM and Scoped Applications
• ServiceNow e-bonding and integrations with proprietary or custom develop solution
• Strong presentation and communication skills
• Ability to understand business requirements and convert them into solution designs
• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities
• Should have participated in, and be familiar with project methodologies

Company Overview

• Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want. It was founded in undefined, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.dice.com.