Partner Business Development CRM Transformation

Partner Business Development CRM Transformation

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. As a Partner Business Development CRM Transformation leader for the Americas, you will be responsible for driving business development initiatives that enable partners to embed ServiceNow's CRM technology into their go-to-market motions and customer solutions.

Key Responsibilities:

• Engage directly with key ServiceNow partners across the Americas to ensure their business strategies and solution architectures incorporate ServiceNow's CRM technology.
• Develop and activate business development plans with partners to build joint CRM pipeline focused on delivering measurable business outcomes.
• Guide partners through business case creation and operational planning for CRM adoption. Enable partners to position ServiceNow CRM as a driver of customer transformation and revenue growth.
• Partner with marketing, sales, and operations teams to deliver joint campaigns, customer events, and enablement activities that drive CRM awareness and opportunity generation.
• Capture customer success stories and use them to scale best practices across the ecosystem.