Strategic Alliance Manager – ServiceNow

Job Title: Servicenow Alliance Leader

Description: We are seeking an experienced leader to cultivate, manage and grow strategic alliances for our organization. As a Servicenow Alliance Leader, you will be responsible for developing and executing the overall partnership strategy, fostering senior executive relationships, and driving business growth.

• Foster and maintain senior executive relationships between our organization and Servicenow required for top-down support of the partnership
• Develop strategic relationships between Servicenow and our sales teams, marketing, digital practices, portfolio owners, and delivery organizations to move forward the goals of the partnership
• Enable and own pipeline and TCV growth for Servicenow partnership in collaboration with Servicenow practice leadership
• Guide Digital Sales Executive leadership to field execution with Servicenow, with an emphasis on net new leads
• Ensure certification targets required for partnership and practice success are met within our organization
• Maximize Servicenow partner funding and related incentives
• Solidify industry focus and required joint solutions, in alignment with practice and digital offerings organization
• Facilitate strategy and coverage (in collaboration with Partner Marketing) for large Servicenow events, such as sales kickoff sessions
• Manage required contractual commitments with Servicenow in line with partnership agreements
• Ensure operational components of the partnership are met; establish process and oversight of logging deals in partner's portal to ensure available funding is unlocked and program metrics are met
• Align partnership activities across broader organization, ensuring alignment across North America, EMEA and Japan organizations
• Be an active thought leader within broader alliances organization, taking on change projects that will allow all alliances to thrive

Qualifications:

• Experienced alliance executive with minimum of 10 years in alliance/partner management; direct experience in managing Servicenow partnership preferred
• Thorough understanding of all Servicenow partner programs and processes
• Experience enabling Servicenow partner strategy with sales, digital practices, industry business units, and offering teams
• Skilled program manager
• Experience navigating and engaging multiple, matrixed teams in a large enterprise organization; international work experience preferred
• Experience with sales or alliance operational software platforms (e.g., SFDC, Dynamics, WorkSpan) a plus
• Servicenow and Cloud certification(s) a plus
• Ability to travel approximately 25% (pending post-COVID travel guidance)
• Bachelor's degree with a master's degree preferred
• Experience in managing SAP partnership would be a bonus

About Us:

We are a global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

We offer a range of benefits, including flexible working arrangements, professional development opportunities, and a collaborative and inclusive work environment.