ServiceNow Architect/Developer

ServiceNow Architect/Developer

A high-level architect/developer will lead the implementation and maintenance of the ServiceNow instance within Aidvantage. The person should have a clear understanding of ITSM and ITIL processes and be able to apply those processes within the ServiceNow platform.

• Oversee and interface with developers to design, develop, test, and implement critical functionality and POCs.
• Work with clients to create strategies and frameworks.
• Architect and design application solutions.
• Guide developers.
• Provide hands-on development support.

The position requires coordination with technical teams, internal and external stakeholders, and presenting use cases and providing expert guidance on implementing the solution. The person must demonstrate a willingness to learn new offerings from ServiceNow and overcome technical challenges in a fast-paced environment.