Advanced Systems Administration Specialist

Nightwing is a provider of advanced services that meet the most demanding challenges in cyber operations, data integration, and systems support.

We offer a range of capabilities including cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings innovative technologies, agility, and competitive offerings to customers in various markets.

The ServiceNow System Administrator plays a crucial role in maintaining the stability and usability of the ServiceNow platform by performing routine maintenance tasks, managing support for incidents related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. The ServiceNow System Administrator must have strong technical skills that enable the fulfillment of common configuration and maintenance tasks.

Key Responsibilities :

• Manage and resolve incidents against ServiceNow applications
• Perform routine maintenance tasks including performance monitoring and error identification/ remediation
• Create and manage Update Sets
• Schedule and verify instance clones
• Participate in ServiceNow upgrade planning and execution
• Manage Instance Security, User/Group Access/Access Control Lists
• Contribute to ServiceNow releases
• Adhere to internal standards, policies, and procedures

Requirements:

• U.S. Citizenship
• Active Secret clearance with ability to obtain TS/SCI clearance
• DHS Suitability
• Minimum 6 Years' systems administration experience
• Minimum 2 Years' experience with ServiceNow Implementations

Technical Experience: Incident, Problem, Change Management, Knowledge, Service Catalog

• Knowledge of principles, methods, and techniques used in ServiceNow systems administration and support

Desired Skills:

• Experience supporting Intelligence, DoD, or DHS Customers
• Process development and deployment experience
• AJAX Development APIs
• Javascript Application Development
• Web Service Integration (API Web Services)
• LDAP Integration
• Single Sign-on Configuration
• SQL Experience

Preferred Certifications: ServiceNow Certified System Administrator

ITIL Foundation v4 Certified

DODI M Compliance at IAT Level I

Why Join Us? We value collaboration and teamwork. You'll work alongside talented individuals who are passionate about what they do. Together, we'll drive innovation, solve complex problems, and deliver exceptional results for our clients.

We're an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.