ServiceNow Specialist

Overview

Job Title: ServiceNow Implementation Consultant

Job Type: Independent Contractor

Pay Rate: $40-$50 per hour

About Cayuse Commercial Services

Cayuse Commercial Services (CCS) offers innovative solutions for complex business challenges in the technology and business services sector, including application development, business process outsourcing, data services, and professional services. Our goal is to help clients achieve impactful outcomes like enhanced efficiency, reduced costs, increased profitability, and quicker time to market.

Responsibilities

We are on the lookout for a passionate and skilled ServiceNow Specialist to join our dynamic remote team. This position is perfect for someone who thrives on delivering exceptional solutions with the ServiceNow platform, specifically in ITOM, ITSM, APM, and CMDB implementations. You will collaborate closely with cross-functional teams to design, configure, and deploy ServiceNow modules, ensuring seamless integration and maximized value.

• Implement and configure ServiceNow modules, including ITOM, ITSM, APM, CMDB, HAM, and SAM.
• Design and deploy comprehensive solutions following ServiceNow best practices.
• Conduct requirements gathering and work with stakeholders to deliver tailored solutions.
• Manage and maintain CMDB, ensuring accurate data modeling and integrations.
• Provide technical mentorship to junior team members.
• Develop essential documentation such as technical specifications, workflows, and test cases.
• Stay updated on ServiceNow features, updates, and certifications.

Qualifications

Required Qualifications:

• 5 years of hands-on experience with implementing and configuring ServiceNow.
• ServiceNow Certified System Administrator (CSA) certification is required.
• Strong knowledge of various modules including (not all required):
• ITOM (Discovery, Event Management, Cloud Management)
• ITSM
• CMDB
• APM (Application Portfolio Management)
• HAM (Hardware Asset Management)
• Proven experience integrating ServiceNow with third-party systems and tools.
• Excellent problem-solving skills with attention to detail.
• Strong communication and stakeholder engagement skills.

Preferred Qualifications:

• Additional ServiceNow certifications such as:
• SAM (Software Asset Management)
• APM
• HAM
• ITOM
• CMDB
• Experience with Agile/Scrum methodologies.
• Familiarity with scripting in ServiceNow (JavaScript, Flow Designer).

Other Duties: Cayuse is an Equal Opportunity Employer. Employment decisions are based solely on merit, qualifications, skills, and abilities. All qualified applicants will be considered for employment in accordance with applicable federal, state, or local laws.

Pay Rate: USD $40.00 - USD $50.00 /Hr.

Location: US

ID: 2025-2151

Category: Information Technology

Position Type: Independent Contractor

Remote: Yes

Clearance Required: None