ServiceNow Operations Specialist

ServiceNow Operations Expert

This role requires a highly skilled professional to manage and optimize the ServiceNow platform to meet business needs.

Key responsibilities include:

• Designing and implementing custom configurations to enhance platform performance and usability.
• Developing and maintaining automated workflows to streamline processes and reduce manual intervention.
• Collaborating with cross-functional teams to resolve technical issues and implement solutions.
• Managing user access and permissions to ensure secure data handling and compliance.
• Staying up-to-date with ServiceNow product enhancements and best practices to ensure optimal platform utilization.
• Providing expert-level guidance and support to teams and end users on ServiceNow capabilities and features.
• Conducting regular audits to ensure platform integrity and identify areas for improvement.
• Developing and implementing strategic plans to improve platform efficiency, scalability, and reliability.

Qualified candidates will have a strong background in IT operations, service management, and software development, as well as expertise in ServiceNow platform administration and configuration.