Senior ServiceNow Developer

Job Overview

We are seeking a highly skilled ServiceNow Administrator/Developer to support our US Coast Guard program. This role will be fully remote.

• You will lead IT service management strategy, planning, and delivery to emphasize efficiency and effectiveness.
• You will contribute IT service management-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
• You must be able to work independently as well as collaboratively with remote teams and clients.
• You will design and develop queries, reports, and dashboards.
• You will design and configure ServiceNow modules and forms.
• You will administer ServiceNow applications, including updating security and workflow configurations.
• You will design and develop scoped applications as well as a service portal.
• You will provide additional support based on subject matter expertise.

Responsibilities

The ideal candidate will have a Bachelor's degree with 12+ years of experience or commensurate experience.

Qualifications

You must have:

• A minimum of 8 years of overall IT experience.
• A minimum of 6+ years of experience as a ServiceNow developer in various roles.
• A thorough knowledge of the ServiceNow System.
• Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML.
• Experience in REST, SOAP services, etc.
• An understanding of ITIL and/or ITIL Certified.
• Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude.
• Certified System Administrator.

Benefits

You can expect:

• Employee Assistance Program (EAP).
• Corporate Discounts.
• Learning & Development platform, to include certification preparation content.
• Training, Education and Certification Assistance.
• Referral Bonus Program.
• Internal Mobility Program.
• Pet Insurance.
• Flexible Work Environment.

What You Can Expect

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team.
• Camera must be on.
• A valid photo ID must be presented during each interview.
• During the Hiring Process
• Enhanced Biometrics ID verification screening.
• Background check, to include:
• Criminal history (past 7 years).
• Verification of your highest level of education.
• Verification of your employment history (past 7 years), based on information provided in your application.