Experienced ServiceNow Professional Required

ServiceNow Technical Consultant Position

We are seeking an experienced Technical Consultant to join our team. As a key member of our ServiceNow team, you will be responsible for executing technical roles, including system administrator, quality assurance tester, implementer, and developer.

Key Responsibilities:

• Collaborate with business consultants to refine stories and align technical work with process goals.
• Provide technical oversight and guidance to the implementation team.
• Develop and maintain existing and new service catalogs and related workflows.
• Implement software solutions using ServiceNow tools and best practices.
• Lead workshops, tech solutioning, development, and unit testing for various ServiceNow modules.
• Develop and maintain technical documentation and knowledge transfer materials.
• Participate in Agile ceremonies and support sprint deliverables.
• Monitor health, usage, and overall compliance of ServiceNow and its integrated applications.
• Load, manipulate, and maintain data between ServiceNow and other systems.
• ServiceNow ITOM and ITAM Asset Management.
• Execute discovery runs that mirror development work to ensure like for like functionality and validate data collection.
• Configure Advanced Shipment Notification (ASN) from a vendor for automatic asset creation.
• Assist with data loads, including stockroom creation.

Requirements:

To be considered for this position, you must have:

• 4+ years experience working as a fulfiller on ServiceNow.
• Advanced skill in configuring and supporting ServiceNow.
• Current certifications in ServiceNow System Administrator, Certified Implementation Specialist - Discovery, and Certified Implementation Specialist - SAM.
• Strong ITIL methodology competency.
• Effective verbal and written communication skills.
• Ability to work remotely and largely unsupervised.
• Experience producing and delivering written requirements and creating and maintaining technical documentation.
• Experience producing and executing test scripts and test plans.
• Ability to work on multiple priorities and/or projects simultaneously.
• Strong team player with ability to build positive and collaborative relationships within the organization.
• Willingness to develop professionally and eager to learn.

Why Choose Us:

Our company offers a dynamic and fast-paced work environment that values innovation and collaboration. We believe in providing ongoing training and development opportunities to help our employees grow professionally and personally. If you are a motivated and experienced ServiceNow professional looking for a new challenge, we encourage you to apply for this exciting opportunity.