ServiceNow Developer (CMDB) in Chandler, AZ - HYBRID

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ServiceNow Developer (CMDB, CI relationships, Discovery patterns) in Chandler, AZ (or Greater Phoenix are) - HYBRID

POSITION: ServiceNow Developer

LOCATION: Hybrid Chandler, AZ (or Greater Phoenix are)

SALARY: Excellent compensation with benefits + bonus + 401K

DURATION: This position can be full time, contract or contract to hire

SKILLS: ServiceNow Development, CMDB, CI Relationships, Discovery Patterns, MID Server Configuration, Integration Protocols, JavaScript, Glide APIs, Flow Designer, ITSM, ITOM, ITAM, SAM, Technical Documentation, Solution Design Specifications

DESCRIPTION:

MUST-HAVES:

• 3+ years of hands-on ServiceNow development or engineering experience.
• Strong understanding of CMDB structure, CI relationships, and Discovery patterns.
• Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JDBC, etc.).
• Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.
• Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.
• Ability to create technical documentation and solution design specifications

ROLE:

• Seeking a ServiceNow Developer with hands-on experience in the Configuration Management Database (CMDB) to join growing ServiceNow practice.
• In this role, you will design, configure, and enhance CMDB-related solutions that improve data accuracy, automate discovery, and strengthen IT Service Management (ITSM), IT Operations Management (ITOM), and Asset Management capabilities.
• You ll work closely with architects, business analysts, and cross-functional delivery teams to ensure ServiceNow solutions align with business objectives and best practices.

RESPONSIBILITIES:

• Design, develop, and implement solutions within the ServiceNow platform, focusing on CMDB, Discovery, and Service Mapping.
• Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency.
• Configure identification and reconciliation rules, CI classes, and relationship models.
• Develop and maintain automation scripts using JavaScript, Flow Designer, and Orchestration tools.
• Conduct data analysis, reconciliation, and CMDB audits to maintain data integrity.
• Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.
• Troubleshoot and resolve issues related to CMDB data, integrations, and platform performance.
• Contribute to platform upgrades, patching, and ongoing process improvement initiatives.
• Follow agile delivery methodologies and participate in sprint planning, demos, and retrospectives.

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