ServiceNow Automated Test Framework QA Engineer/Tester

Job Description

The ideal candidate will thrive in a fast-paced operations and maintenance environment.

This customer-facing role will be instrumental in ensuring customer satisfaction.

This position will be fully remote within the United States.

• Drive ATF QA efforts across ServiceNow implementations and enhancements
• Develop and execute test plans, test cases, and automated scripts
• Collaborate with developers, business analysts, and stakeholders to ensure quality standards are met
• Identify, document, and track defects, drive resolution and retesting
• Ensure compliance with government contract requirements and quality standards
• Provide QA expertise during project planning, execution, and delivery phases
• Support continuous improvement initiatives in QA processes and tools

Key qualifications include:

• Bachelor's degree in engineering, Computer Science, Systems, Business or related scientific /technical discipline
• 5-8 years of experience in IT, with at least 5 years in ServiceNow ATF.
• 4 years of additional relevant experience may be substituted for education
• Strong communication and leadership skills.