ServiceNow Administrator

Job Title: ServiceNow Administrator

The primary function of this role is to provide administration and support for multiple ServiceNow instances. The ideal candidate will have a deep understanding of ServiceNow's capabilities, including ITSM, Health/Safety, and workflow optimization. Key Responsibilities:

• Administration of multiple self-hosted ServiceNow Health & Safety instances in a Linux environment.
• Configuration, customization, and optimization of ServiceNow modules.
• Development and support of low-code/no-code RESTful APIs.
• Troubleshooting platform and Linux-related issues.
• Collaboration with cross-functional teams to deliver clean, documented workflows.

Requirements:

• At least 3 years of experience in ServiceNow administration, covering Incident, Change, Asset, etc.
• Working knowledge of Linux operating systems.
• Basic development understanding and API familiarity.
• Strong analytical skills, effective communication, and a passion for learning.

Preferred Qualifications:

• ServiceNow Developer or Implementation Specialist certifications.
• Knowledge of SQL, MySQL, or MariaDB databases.
• On-premise ServiceNow experience.

Work Environment:

• Sedentary work involving prolonged sitting or stationary periods.
• Ability to conduct repetitive tasks on a computer using a mouse, keyboard, and monitor.

Benefits:

Competitive compensation package, including medical, dental, and vision insurance, as well as access to a 401(k) retirement account.

Employees in this role receive paid time off and may also be entitled to paid sick leave and other benefits provided by applicable law.