Senior Consultant for ServiceNow Implementation

Overview

Join Crowe as a Senior Consultant for ServiceNow Implementation! We are looking for an experienced and motivated professional to join our dynamic ServiceNow Cloud Solutions team. This is a prime opportunity for someone with strong ServiceNow expertise who is eager to lead client projects, manage delivery teams, and engage in business development initiatives. As a Senior Consultant, you will act as a trusted advisor, taking charge of solution delivery from design through implementation while playing an essential role in the growth of our practice.

Responsibilities

• Lead comprehensive client projects across various ServiceNow applications (e.g., IRM, ITSM, CSM, HRSD, SecOps), ensuring exceptional delivery quality.
• Act as the main point of contact for clients, developing trusted relationships and managing project expectations.
• Convert complex business needs into scalable, impactful ServiceNow solutions.
• Facilitate engaging workshops and design sessions with clients to steer solution direction.
• Configure, customize, and enhance ServiceNow applications while overseeing the execution by junior team members.
• Conduct compelling sales demonstrations for potential clients, highlighting ServiceNow capabilities and Crowe's innovative approach.
• Assist in developing proposals, creating Statements of Work (SOW), and participating in pre-sales activities.
• Mentor and train junior staff, helping them grow both technically and in consulting skills.
• Contribute to our internal best practices and knowledge-sharing initiatives to enhance delivery quality.
• Collaborate with leadership on thought leadership and initiatives to strengthen our practice.

Qualifications

• At least 2 years of direct experience with ServiceNow implementations.
• Proven ability to independently manage client projects and contribute to business development efforts.
• A strong history of delivering effective ServiceNow solutions that address client needs.
• A Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field is preferred.
• Willingness to travel up to 30% for client engagements.

Certifications

• ServiceNow Certified System Administrator (CSA) is preferred.
• One or more ServiceNow Certified Implementation Specialist certifications are preferred.
• Certified Application Developer (CAD) is a plus.

Compensation

The compensation for this role considers a variety of factors, including skills, experience, training, certifications, and organizational needs. The estimated salary range is $74,100 - $147,800 per year.

Other Information

We expect candidates to embody Crowe's core values of Care, Trust, Courage, and Stewardship. Crowe is an equal opportunity employer and prohibits discrimination or harassment based on a variety of factors. All hired candidates must verify their identity and eligibility to work in the United States. Crowe is not sponsoring for work authorization at this time.