ServiceNow Configuration Specialist

ServiceNow Implementation Professional

Cayuse Commercial Services delivers fresh solutions to business challenges in the technology and services environment. Our service offerings include application development, business process outsourcing, data services, and professional services.

We help clients achieve impactful outcomes such as improved efficiency, reduced costs, increased profitability, and accelerated time to market. Job Responsibilities

• Implement and configure ServiceNow modules including ITOM, ITSM, APM, CMDB, HAM, and SAM.
• Design and deploy end-to-end solutions using ServiceNow best practices.
• Conduct requirements gathering and collaborate with stakeholders to deliver customized solutions.
• Manage and maintain CMDB ensuring accurate data modeling and integrations.
• Provide technical guidance and mentorship to junior team members.
• Develop documentation including technical specs, workflows, and test cases.
• Stay current on ServiceNow updates, features, and certifications. Requirements
• 25 years of hands-on experience implementing and configuring ServiceNow.
• ServiceNow Certified System Administrator (CSA) certification required.
• Strong knowledge and experience with various modules including ITOM, ITSM, CMDB, APM, HAM.
• Experience integrating ServiceNow with third-party systems and tools.
• Excellent problem-solving skills and a detail-oriented mindset.
• Effective communication and stakeholder engagement skills. Preferred Qualifications
• Additional ServiceNow certifications.
• Experience working with Agile/Scrum methodologies.
• Familiarity with scripting in ServiceNow.

Cayuse is an equal opportunity employer. All employment decisions are based on merit, qualifications, skills, and abilities.

We offer competitive pay and benefits.