Technical Architect - ITOM & ITAM Services

Job Title: Senior ServiceNow ITOM and ITAM Technical Consultant

We are seeking an experienced Senior ServiceNow ITOM and ITAM Technical Consultant to join our team. As a technical consultant, you will work closely with clients to implement ServiceNow solutions. Your key responsibilities will include refining stories, collaborating with business consultants, providing technical guidance to the implementation team, and ensuring adherence to ServiceNow platform standards. Requirements:

• 5+ years experience of ServiceNow technical experience
• Current Certifications: ServiceNow System Administrator, Certified Implementation Specialist Discovery, Certified Implementation Specialist SAM
• Advanced skill in configuring and supporting ServiceNow including architecture experience
• Experience implementing ServiceNow Discovery and Service Mapping
• ServiceNow Custom Reporting, Performance Analytics, and Dashboarding experience
• Strong ITIL methodology competency
• Ability to work remotely and largely unsupervised
• Experience producing and delivering written requirements and creating and maintaining technical documentation
• Experience producing and executing test scripts and test plans
• Ability to work on multiple priorities and/or projects simultaneously
• Effective verbal and written communication skills
• Strong attention to detail
• Problem solving ability
• Strong team player with ability to build positive and collaborative relationships within the organization
• Willingness to develop professionally and eager to learn