ServiceNow-Pre-sales solutioning and implementations-Manager
Ernst & Young Advisory Services Sdn Bhd
Indiana, PAPosted 1 day ago
Job Description
We are seeking an experienced ServiceNow Pre-sales solutioning and implementations Manager to join our team.
- Minimum 10-12 years of experience with 6-7 Years of experience into ServiceNow Pre-sales, solutioning & implementations.
- Pre-sales experience responding to medium to large RFP/RFIs.
- Presales Experience of more than ITSM Capability (IT workflow); ITMB, ITAM, SecOps, ITOM, IRM. Experience of ServiceNow customer workflows and ServiceNow employee workflow
- Understanding of business requirements and designing solutions on ServiceNow platform, pricing, and bidding for the same to global clients.
- Aware of alternative tools and capable of proposing right tools for end-to-end solutions.
- Proposal creation, RFP Responses and providing timely and mature answers to techno-functional queries raised by prospective clients.
- Excellent verbal and written communication skills; Excellent presentation and facilitation skills.
- Project problem diagnosis, Solution development, Client communication, facilitation of decision making, Documentation and managing client and stake holders.
- Good understanding of ServiceNow application architecture.
- ServiceNow Presales and Module Trained / Certified Architect.
- ServiceNow Implementation and/or consulting experience.
- Exceptional communication and presentation skills to include technical and business concepts.
- Demonstrated experience in supporting sales campaigns to customers.
- Ability to work on multiple engagements at the same time. Certifications
- ServiceNow Certified System Administrator (CSA) is a must.
- ServiceNow Certified Implementation Specialist (ITSM/ITOM/HRSD/CSM/SPM) - Good to have.
- ITIL V3 foundation – Good to have.
- ServiceNow Certified Application Developer – Good to have.
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