ServiceNow Enterprise Architect

About the Role:

We are seeking a highly experienced ServiceNow Enterprise Architect to lead the architecture, design, and implementation of enterprise-wide solutions on the ServiceNow platform.

The successful candidate will provide hands-on technical leadership across multiple functional areas including ITSM, ITOM, ITAM, IRM, SecOps, HRSD, and App Engine, driving strategic platform decisions in support of a large federal program.

The key responsibilities include:

• Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules.
• Serve as the technical SME on platform capabilities including:
• IT Service Management (ITSM)
• IT Operations Management (ITOM)
• IT Asset Management (ITAM)
• Security Operations (SecOps)
• Strategic Portfolio Management (SPM)
• Integrated Risk Management (IRM)
• HR Service Delivery (HRSD)
• App EngineandAutomation Engine
• CMDB and CSDM
• Design integrations usingIntegration Hub, REST APIs, and custom spokes.
• Guide developers and administrators, ensuring alignment with best practices and federal security requirements.
• Oversee technical design documentation, architecture diagrams, and configuration standards.
• Collaborate with Program Manager, Product Owners, and Stakeholders to support roadmap planning and delivery.