Principal Information Systems Engineer/Architect

Job Overview

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.

• Main Responsibilities
• Provide end-to-end architectural guidance across all ServiceNow modules.
• Design for resilience, observability, cost-efficiency, and low-code/no-code governance.
• Guide architecture reviews, technical steering, and innovation prioritization forums.
• Develop and promote the enterprise-wide ServiceNow platform strategy.
• Define governance models, platform adoption roadmaps, and design standards aligned with business outcomes and technology vision.
• Drive platform maturity through reusable architecture patterns and automated guardrails.

The ideal candidate will bring deep technical expertise in the ServiceNow ecosystem and a strong understanding of ServiceNow modules supporting IT functions.