Principal Technical Consultant

Job Description

This Principal Technical Consultant will work with cutting-edge AI solutions to enhance customer workflows and outcomes. Key Responsibilities

• Integrate AI into work processes using AI-powered tools and automation.
• Develop platform development strategies and report on progress.
• Design solutions based on client requirements and coordinate with development teams.
• Implement ServiceNow AI features such as Virtual Agent, NLU, AI Search, and Generative AI.
• Provide SME support for complex AI-related issues.