Software Asset Management Specialist

Rivka Development

Rivka Development

Melbourne, FL

Posted 15 hours ago


About the Role

We are seeking a Software Asset Management (SAM) Specialist to oversee and optimize our software assets across the organization. The ideal candidate will have hands-on experience with tools such as ServiceNow SAM Pro, Flexera, or Snow License Manager, and a strong understanding of software licensing, compliance, and lifecycle management.

Key Responsibilities

  • Manage day-to-day Software Asset Management (SAM) operations using ServiceNow SAM Pro, Flexera, or Snow License Manager.
  • Oversee software discovery, normalization, and reconciliation processes to maintain accurate inventory.
  • Maintain and update license entitlements, contracts, and compliance records within ServiceNow.
  • Analyze software usage data to identify optimization and cost-reduction opportunities.
  • Ensure ongoing compliance with software licensing agreements and audit requirements.
  • Partner with IT, procurement, and business stakeholders to manage the full software lifecycle.
  • Develop and distribute regular reports on software inventory, utilization, and compliance status.
  • Provide audit support by delivering accurate and timely software asset information.
  • Troubleshoot and resolve SAM tool issues, including ServiceNow SAM Pro configurations.
  • Contribute to continuous improvement by assisting in SAM Pro module enhancements and workflow optimization.
  • Stay informed on emerging trends in software licensing and SAM technologies.

Required Skills & Qualifications

  • Proven hands-on experience with ServiceNow SAM Pro, Flexera, or Snow License Manager.
  • Strong understanding of various software licensing models (SaaS, subscription, perpetual, etc.).
  • Familiarity with key software publishers (Microsoft, Adobe, Oracle, IBM, etc.).
  • Proficiency in Excel and reporting/analytics tools.
  • Strong analytical mindset with excellent attention to detail.
  • Exceptional communication and stakeholder management skills.
  • ServiceNow Certified Implementation Specialist SAM certification preferred.
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