Principal Inbound Product Manager

ServiceNow

ServiceNow

El Paso, TX

Posted 3 days ago


Key Responsibilities of a Principal Inbound Product Manager

This strategic leader guides the development and feature prioritization for our AI Agent Platform, aligning with business and user needs. They stay current with emerging trends in AI and platform technologies, offering research-based recommendations to product leadership.

  • Strategic Planning: Develop roadmaps and prioritize features to ensure alignment with business goals.
  • Innovation & Insight: Stay up-to-date with the latest AI and platform trends, providing actionable insights to drive innovation.
  • Solution Development: Design and prototype technical solutions using AI frameworks, collaborating with cross-functional teams to deliver innovative products.
  • Collaborative Execution: Partner with engineering, design, and AI research teams to develop and launch proof-of-concepts (PoCs).
  • Communicate & Iterate: Present PoC solutions to customers and stakeholders, gathering feedback to inform continuous improvement.
  • Customer Collaboration: Engage directly with customers to co-create solutions, understanding their goals, challenges, and needs.
  • Measurement & Learning: Partner with stakeholders to define success metrics, track progress, and document outcomes.
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