ServiceNow Director

ServiceNow Leadership Role

This leadership position requires extensive experience with the ServiceNow platform, encompassing architecture, design, implementation, and administration.

The ideal candidate should possess strong knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management.

A proven track record of leading ServiceNow development projects and managing teams of developers or administrators is essential.

The successful candidate will also have expertise in ServiceNow scripting and modules, as well as experience with integrations and external system integrations.

Solid understanding of ServiceNow's architecture and best practices for customizing and extending the platform is necessary.

Experience with ServiceNow upgrade cycles and patch management is also required.

Strong communication skills, with the ability to present complex technical concepts to non-technical stakeholders, are crucial.

The ideal candidate will be able to lead, mentor, and guide teams of ServiceNow developers and administrators.

As a leader in this role, you will drive strategic initiatives and provide technical vision to align with business objectives.