ServiceNow Solution Architect

Driven Brands

Driven Brands

United States

Posted 3 days ago


ServiceNow Solution Architect

We are seeking a skilled ServiceNow Solution Architect with approximately 6 years of hands-on experience in designing and implementing ServiceNow solutions.

Key Responsibilities:

  • Lead the architecture, design, and implementation of ServiceNow solutions across various modules (ITSM, ITOM, CSM, HAM, SPM etc.)
  • Translate business requirements into well-architected ServiceNow solutions that best leverage the platform capabilities.
  • Design integration frameworks between ServiceNow and other enterprise systems (Oracle ERP, CRM platform, etc.)
  • Collaborate with stakeholders, developers, and business analysts to ensure seamless delivery.
  • Ensure adherence to ServiceNow best practices and coding standards.
  • Stay up to date with ServiceNow product releases and new features.
  • Work on ServiceNow upgrade and patch management planning.
  • Prepare proposals with detailed cost estimates and implementation timelines.
  • Change Management to ensure a smooth adoption of new features and functionality.
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