Technical ConsultantDeveloper for Finance Supply Chain Solution Implementations

Job Description

The Role A Technical Consultant (TC) for ServiceNow is a functional and technical expert in the ServiceNow Expert Services Team focused on customer engagement teams – consulting with customers and configuring a selection of the growing ServiceNow Finance & Supply Chain (Source-to-Pay) and Legal Contract Operations Product Lines.

What you get to do in this role:

• Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a strong focus on configuration versus customization.
• Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains
• Advise customers in their efforts to take advantage of the ServiceNow Solution's standard capabilities in their efforts to improve their processes

Responsibilities include leading customer design workshops focused on ServiceNow Platform and Solution technology, guiding customers in completing required documentation, drafting user stories, providing ad-hoc oversight/training for system administrators, and leading technical aspects of project delivery. Additional responsibilities include juggling multiple projects/initiatives, promoting continuous improvement practices, supporting sales activities, and providing training and mentoring to team members.

Qualifications:

• Must be a U.S. Citizen, with ability to obtain and maintain a U.S. Public Trust security clearance.
• At least 3+ years of configuring/developing ServiceNow or equivalent solutions exampled below
• At least 5+ years of configuration/development experience for complex, highly-capable, Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting technologies – inclusive of integrations and portals

We are looking for someone who has demonstrated ability to influence and consult with customer Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting department sponsors/stakeholders in solving business process and/or technical problems, with a strong understanding of leading Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting related systems and tools.