ServiceNow PM

Job Description:

We are looking for two contractor resources for Infrastructure Carnival (PM Role & Business Analyst) to start ASAP.

The PM job description and Business Analyst role are attached.

Specific and additional details for the positions are below:

• 5+ years of experience using Service Now. We will be standing up a new instance and redesigning all our processes. They will need to know how to navigate the current instance to pull data for review etc.
• 5+ years of process mapping experience.
• 5 years' experience with Service Now security profiles, set up and approval process, and onboarding. Track the process to create and implement all the new SNOW processes.
• 3+ years vendor management
• 3+ years of IT Infrastructure Services Outsourcing
• Lead coordination and communication with Internal and external teams during IT service transition.
• Experience managing the creation and implementation of service now processes specifically for ITIL. Need to have some business process mapping experience.
• Experience managing a transition of infrastructure support from 1 vendor to another.

Additional Requirements:

• PMP certification or equivalent or 15+ years in relevant PMO experience.
• Candidates must reside in South Florida.
• Onsite 3 days a week. Tues, Wed and Thurs 8:00am-5:00pm
• Minimum travel <10%
• 5+ years with Infrastructure Project experience.
• 5+ years with Waterfall experience.
• Experience using Clarity PPM tool is preferred, but not required.
• Agile experience is preferred, but not required.
• MBA preferred, but not required.
• Previous cruise line industry experience is preferred, but not required.
• Experience working with shipboard deployments is preferred, but not required.
• Broad knowledge in a variety of technologies such as:
• Windows and Unix operating systems
• Cloud migrations to Azure, Google, and AWS
• Virtualization technologies such as VMWare
• Databases such as Oracle and MS SQL
• Storage technologies such as Dell Compellent, EMC VNX/Unity/Vmax, Veritas NetBackup
• Networking devices such as core switches, wireless controllers, satellites and/or wireless networks such Cisco