ServiceNow & CMDB Admin - ITAM (HAM/SAM)

ServiceNow & CMDB Admin - ITAM (HAM/SAM) Key Skills: HAM Pro, SAM Pro, CSDM, Asset Lifecycle Management, Asset Discovery, Service Mapping, Integrations (APIs, Web Services, Coupa, Zip), JavaScript, CMDB Experience: 8+ years Need only W2 visa independent consultants (no H1Bs and CPT)

Job Descriptions

• Expertise in implementation/support of integration with ServiceNow CMDB/Asset Management
• Collaborate with IT, procurement, finance, and security teams to improve HAM,SAM activities with broader IT Service Management (ITSM) and IT Asset Management (ITAM) initiatives.
• SAM Pro Specific Skills
• Configure and maintain the ServiceNow SAM Pro module, including software models, discovery models, entitlements, and license metrics.
• Execute regular reconciliation processes comparing discovered software installations with purchased licenses (entitlements) to determine the effective license position (ELP).
• Experience with scripting (JavaScript) and integrations (e.g., SCCM, Discovery)
• HAM Pro Specific Skills
• Develop and implement strategies and automate processes for hardware acquisition, receipt, deployment, maintenance, and secure disposal, ensuring compliance with ITAD (IT Asset Disposal) standards.
• Ensure HAM data integrity within the Configuration Management Database (CMDB), leveraging ServiceNow Discovery and other integrations to populate CI data automatically.
• Experience of developing and implementing integrations between ServiceNow and other systems using APIs, web services, and middleware
• Experience building integration with procurement systems - Coupa and Zip
• Experience on Integration technologies such as Web Services, SOAP, HTTP, MID Server.
• Experience: 8 years +