ServiceNow Developer/Architect

Job Description:

We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions.

This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM.
• ITAM - Software Asset Management / Hardware Asset Management
• ITOM - Discovery, Event Management, Service Mapping
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.