Capgemini - ServiceNow HRSD Solution Architect

ServiceNow HRSD Solution Architect

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions.

Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role :

• Collaborate with HR stakeholders to understand business requirements and processes related to HR service delivery.
• Conduct workshops, interviews, and requirement-gathering sessions to elicit and document functional requirements.
• Analyze HR processes and systems to identify opportunities for improvement and automation within the ServiceNow HRSD platform.
• Configure HRSD modules such as Case Management, Employee Service Center, Knowledge Management, and Service Catalog to meet business needs.

Your Profile :

• Proven experience as a functional consultant or business analyst working on HR service delivery projects, preferably with ServiceNow HRSD.
• Strong understanding of HR processes, practices, and regulations.
• Experience configuring and customizing HRSD modules and functionalities on the ServiceNow platform.
• Familiarity with HRSD best practices, industry standards, and compliance requirements.

What you will love about working here :

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certifications in the latest technologies such as Generative AI.