ServiceNow Solution Designer

Role Overview

You will play a pivotal part in designing and implementing complex ServiceNow solutions across multiple platforms and modules.

• Solution Architecture: Drive the design and implementation of end-to-end ServiceNow solutions, encompassing ITSM, HAM, SAM, SPM, and other ServiceNow applications.
• Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
• Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability.
• Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.
• Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.