Servicenow Platform Expert

Job Title:

Servicenow Application Specialist

Description

• As a Senior Servicenow Developer, you will design, develop, deploy and support custom applications, integrations, and workflows within the ServiceNow platform.
• You will collaborate with architects, developers, and cross-functional teams to deliver and support business solutions.
• Create and refine prototypes for user testing and feedback analysis.
• Review and maintain technical documentation, including architecture diagrams and user guides.
• Conduct quality assurance testing to identify and resolve defects or issues.
• Troubleshoot and resolve production issues and defects.
• Ensure compliance with company policies, technical and security standards, and recommend ServiceNow platform governance.
• Mentor other developers, assist in code reviews, and oversee deployments.
• Contribute to the evolution of standards and best practices.
• Ensure uptime and stability of the ServiceNow platform.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned.

Required Skills and Qualifications

To be successful in this role, you will need:

• A High School diploma or equivalent required.
• Bachelor's in computer science, software engineering or related field experience preferred.
• 5+ years development experience with ServiceNow.
• 4+ years with ServiceNow modules such as ITSM, ITOM, HRSD, or CSM.
• Familiarity with JavaScript, HTML, CSS, and other relevant technologies.
• ServiceNow Application Developer (CAD) and/or ServiceNow System Administrator (CSA) certifications preferred.

Benefits

This is a full-time, permanent role. Hybrid workplace schedule expected with on-site days in either office location. A minimum 40 hours is required per week.

Equal Opportunity Employer

We are an equal opportunity employer and all applicants are welcome to apply.