MS IT ITSM Developer

MS ITSM Developer Job Description

The ITSM Developer will work with a team of IT and Healthcare professionals to deliver solutions involving all aspects of service delivery including ITIL Request, Incident, Problem, Change, Knowledge, Asset and other modules designed to automate and add meaningful value to the organization. Key Responsibilities:

• Conduct requirements analysis using software development methodologies best practices.
• Perform configuration and workflow development.
• Play a vital role throughout the entire development lifecycle in a high velocity organization.

Requirements:

• Experience with software development methodologies.
• Knowledge of ITIL modules and service delivery processes.
• Ability to work effectively in a team environment.