ServiceNow Transformation Expert

Job Title: IT/OT Asset Management Manager

We are seeking a highly experienced IT/OT Asset Management Manager to lead our ServiceNow transformation teams. As a key member of our team, you will be responsible for driving business growth and delivering exceptional results through effective project management and leadership.

In this role, you will work closely with cross-functional teams to develop user-friendly and intuitive interfaces that meet business objectives. You will also engage in coding, programming, and creating specifications to deliver development services that align with business needs.

Your Key Responsibilities:

• Lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management.
• Develop innovative solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area.
• Exercise sound judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Provide guidance and feedback to team members, ensuring successful task completion and individual growth.

Required Skills and Qualifications:

• A bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline.
• No less than 4-6 years of relevant ServiceNow IT/OM Asset Management project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of 2 of the following ServiceNow certifications:
• ServiceNow Certified Implementation Specialist - Hardware Asset Management.
• ServiceNow Certified Implementation Specialist - Software Asset Management.
• ServiceNow Certified Implementation Specialist - Data Foundations.
• 5+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills - executive communication (written/verbal), adaptability, problem-solving, teamwork, relationship building, dependability, and organization.
• Experience leading teams and supervising others.

Benefits:

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Our benefits include medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. We prioritize equal employment opportunities and expect all candidates to demonstrate high-ethical standards and integrity.