ServiceNow Solutions Architect

Job Title: Solution Architect, ServiceNow

KPMG is currently seeking a skilled professional to fill the role of Solution Architect, ServiceNow. As a key member of our Digital Nexus technology organization, you will be responsible for designing and implementing solutions that meet the needs of our clients within the ServiceNow framework.

Responsibilities:

• Client Collaboration: Collaborate with clients to understand their requirements and develop tailored solutions within the ServiceNow platform or partner with Enterprise Architecture to suggest alternative platforms.
• Solution Design: Design scalable, flexible, and easy-to-maintain solutions, including leading proofs of concept for new technologies.
• Integration Expertise: Build integrations between ServiceNow and other enterprise systems using iPaaS (like Mulesoft), APIs, web services, MID servers, and ETL tools.
• Technical Guidance: Provide technical support to project teams throughout the project lifecycle, working with ServiceNow support and other technical teams to address critical issues and resolve them efficiently.
• Documentation: Create comprehensive technical documentation, including architecture diagrams, configuration guides, and development standards.
• Tech Stays Up-to-Date: Stay current with emerging technologies and industry trends related to ServiceNow solutions (IRM, SecOps, ITAM, ITOM, ITSM, and more).

Qualifications:

• Experience: Minimum seven years of recent experience in solution architecture, focusing on ServiceNow, with extensive experience in two or more ServiceNow modules (LSD, WSD, ITAM/ITOM, HRSC, IRM, CSM, and more).
• Education: Bachelor's degree from an accredited college or university in computer science, information technology, or a related field preferred; ServiceNow CAD (Certified Application Developer) and one or more CIS (Certified Implementation Specialist) certs required, with CTA (Certified Technical Architect) or CMA (Certified Master Architect) strongly preferred.
• Support Experience: Experience supporting business solutions hosted on ServiceNow from a developer or administrator perspective, inclusive of upgrade, integration, and operational support challenges.
• ServiceNow Understanding: Strong understanding of practical application of ServiceNow as it relates to industry solutions and interconnectedness between modules and core data.
• Platform Familiarity: Proven familiarity with ServiceNow and other commonly used technology platforms serving core business functions.
• Communication Skills: Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams.
• Authorization: Must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future; no sponsorship available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa.

Benefits

We offer a comprehensive compensation package, which includes a competitive salary range ($139000 - $297000). We also provide benefits such as medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and personal well-being benefits to support mental health.

Additional Information

Our company is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.