ServiceNow Enterprise Architect

Job Opportunity:

• The position of Senior ServiceNow Architect requires a professional to design, implement, and maintain the ServiceNow application within the enterprise.
• Ensuring solutions delivered to business units are engineered in accordance with enterprise architecture and standards is crucial for this role.
• The incumbent will analyze and translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives.

Main Responsibilities:

• Overall architecture, design, implementation, and integrity of the ServiceNow application within the enterprise must be ensured by the selected candidate.
• Developing scalable strategies, frameworks, and architectures to support the growth of the organization is key.
• Establishing and supporting best practices around platform strategy, technical governance, core data, integrations, and the overall technical health of the platform.
• Experience with ITSM, SPM, CMDB, and HRSD products in ServiceNow is required for this position.
• Strong experience in integration of ServiceNow with other tools is essential.
• Driving solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices.
• Proactively and continuously evaluate and address issues related to performance, stability, scalability, and extensibility of the solutions.
• Serve as a thought leader, to influence and develop scalable strategies, frameworks, and architectures.
• Understand latest technology, solutions, and industry trends and conceptualize functional solutions that address business needs, opportunities, and issues.
• Ensure technology decisions relative to specific projects are in line with the long term solution architecture roadmap.