servicenow CSM

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

• Job Title: servicenow CSM
• Location: PAN INDIA
• Work Mode: Hybrid Mode
• Experience: 7+years (6 years Relevant)
• Job Type: Contract to hire (C2H)

A ServiceNow CSM should have experience in Customer Service Management, Order Management, Integration, JavaScript, web-based integration, Service Portal, Content Management development, Service Request Management, Workflows, Client discussion, and Requirement gathering.

• Key Skills:
• • Excellent knowledge of ServiceNow Best Practices ongoing knowledge ServiceNow features
• • Good Experience in ServiceNow modules and custom applications including CSM module implementation development
• • Good experience in web based Integration SOAP REST and any other type of integration
• • Good knowledge of Service Request Management and Workflows

The ideal candidate should be able to provide consultation to technical functionalities for implementing HRSD related use cases which involves integrations. They should also have hands-on experience in configuring Business Rules Client Scripts UI Policies UI Scripts UI Actions UI Pages Script Includes Access Control Lists complex workflows and solution migration to higher environment.