CIS_Solution Arch ServiceNow Platform -INDIA

Date Of Requisition

6 th Nov 2025

ECMS REQ ID/ Unique ID

RKNGCIS202

PU

CISNGE

Project Manager

Delivery SPOC

Number of Openings

2

Country

India

Detailed JD (Roles and Responsibilities)

• Key Responsibilities:
• Solution Design & Architecture
• Develop architectural blueprints for ServiceNow implementations.
• Ensure alignment with business requirements, scalability, and integration needs.
• Define and maintain instance strategy, technical governance, and platform health.
• Customer Engagement & Advisory
• Collaborate with executives, platform owners, enterprise architects, and development teams.
• Translate business goals into actionable roadmaps and platform solutions.
• Act as a trusted advisor during pre-sales, implementation, and post-deployment phases.
• Technical Leadership
• Lead technical teams through configuration, customization, and integration efforts.
• Provide mentorship to developers and junior architects.
• Ensure adherence to ServiceNow best practices and reduce technical debt.
• Governance & Compliance
• Establish and manage technical governance frameworks.
• Monitor platform performance and ensure compliance with organizational standards.
• Training & Enablement
• Conduct knowledge transfer sessions for end-users and support teams.
• Stay updated on ServiceNow features, certifications, and industry trends.

Total Experience

These profiles must be senior level with over 12 years of total experience and more than 7 years in ServiceNow

Relevant Experience

7 plus years

Mandatory skills

• Proven experience in ServiceNow architecture and solution delivery.
• Strong understanding of ServiceNow modules (e.g., ITSM, HRSD, SecOps).
• Experience with integration technologies (e.g., REST, SOAP, LDAP, JDBC).
• Proficiency in scripting languages (JavaScript, AngularJS, etc.).
• ServiceNow certifications: CSA, CIS (multiple suites), CAD preferred.
• Familiarity with ITIL frameworks and agile methodologies.

Desired skills

• ServiceNow certifications: CSA, CIS (multiple suites), CAD preferred.

Domain (Industry)

CMT

Work Location

Anywhere in India

Background checK (Before onboarding / After onboarding)

Before onboarding

BGV Vendor

Any

Mode of Interview- Telephonic/Face to Face/Video Interview

Hybrid

WFO / WFH / Hybrid

Hybrid

Shift Details (Time)

2pm to 11pm

Client BTP / SHTP (onsite)

Vendor Rate in currency of Work Location

INR 16000 , Rates are tentative

Client