Senior ServiceNow Solutions Expert

Expert ServiceNow Solutions Architect

The ideal candidate for this role plays a pivotal part in crafting, configuring and delivering high-quality ServiceNow solutions that yield tangible business results. Strategic Design and Technical Oversight

• Lead technical design and configuration activities across multiple ServiceNow projects.
• Translate customer requirements into robust, scalable and maintainable ServiceNow solutions.
• Own the creation of technical designs, solution documentation, configuration specifications and interface details. Platform Configuration and Build Excellence
• Configure and develop ServiceNow applications including workflows, business rules, client scripts, integrations and platform automation.
• Ensure code quality and maintainability through adherence to standards, peer reviews and governance checkpoints. Customer Partnership and Advisory
• Collaborate closely with customers to understand their technical and process needs.
• Facilitate technical design workshops to define solution options, design decisions and implementation approaches.